Advocacy Support

A Piper Jordan Advocate is ready to help you with your benefits. Learn more about this free service below.

Support on the Phone
Support via Email
Woman working at desk

Claims Advocacy: Help you, or members of your immediate family solve claim questions or resolve provider billing issues.
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ID Cards: We can assist you in getting a new ID card.
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Find a Provider: An in-network provider can offer you lower out of pocket costs – we can locate a provider close to you.
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Understand your Benefits: Want to know what is covered? How does a deductible work? What’s your co-pay? We’re ready to assist.

Please call us at 833-561-1630 for assistance.

All benefit plans are governed by master policies, contracts, and plan documents. In the event of any inconsistency between the information contained herein and the applicable plan documents, the provisions of the plan documents shall prevail. TPS Group Holdings LLC, a Family of Brands reserves the right to amend, suspend or terminate any benefit plan, in whole or in part, at any time. The authority to make such changes rests with the Plan Administrator.

TPS GROUP HOLDINGS LLC, A FAMILY OF BRANDS permits insurers to offer employees of TPS GROUP HOLDINGS LLC, A FAMILY OF BRANDS certain voluntary insurance programs. Whether you choose to enroll in any of these programs is completely optional and voluntary. TPS GROUP HOLDINGS LLC, A FAMILY OF BRANDS does not make a contribution towards the cost of these programs and employees pay the full cost of premiums on an after-tax basis. TPS GROUP HOLDINGS LLC, A FAMILY OF BRANDS does not sponsor, maintain, endorse, recommend, or promote these voluntary programs. TPS GROUP HOLDINGS LLC, A FAMILY OF BRANDS's involvement regarding these voluntary insurance programs is strictly limited to allowing the insurer access to employees to publicize these programs and TPS GROUP HOLDINGS LLC, A FAMILY OF BRANDS may perform certain ministerial functions such as payroll deduction and forwarding employee premium payments to the insurer. TPS GROUP HOLDINGS LLC, A FAMILY OF BRANDS does not receive any consideration in the form of cash or otherwise in connection with the program, other than reasonable compensation, excluding any profit, for administrative services actually rendered in connection with payroll deductions. Accordingly, these voluntary insurance programs are not subject to ERISA and related regulations. All questions or claims regarding these programs should be directed to the insurer.

A Summary of Benefits and Coverage (SBC) has been designed to assist you with better understanding the coverage being offered to you, and to allow you to compare coverage options. The SBC is available on www.thepaperstorebenefits.com. A paper copy is also available, free of charge, by calling 978-263-2198.